Ikonfilm has been working with research agencies for over 20 years, bringing a human face to findings and producing memorable, shared experiences that guide organisations to focus on their customer.
ETHNOGRAPHic documentary
Luxury Car Brand
CLIENT: CAMINO RESEARCH
DURATION:10 min
A luxury car brand sought to gain an insight into how to better service its female customers. From the research findings, several respondents were selected for being the most representative articulation of the findings. We followed them for a week and produced an engaging video to inspire and educate sales teams around Australia
5 Part Video Series
Transport for NSW
CLIENT: MeLd Studios
DURATION:6 X 20 min
As part of its commitment to a customer focused approach to a major new infrastructure project, Transport NSW worked with Meld Studios to bring the customer journey to the centre of the Design process. Ikonfilm produced a series of videos demonstrating customer interactions across a range of needs including accessibility.